In a world that increasingly depends on technology, security is a significant concern for businesses of all sizes. Managed services providers offer comprehensive cyber protection strategies against data breaches and other cyber threats.
In the next year, enterprises could recast large-scale digital transformation projects into smaller, bite-sized programs that fit into tighter budgets. This could help boost demand for IT services firms.
1. Online Backups
Data backup is a crucial part of IT services, and keeping your business up and running in case of a disaster is essential. This is especially true as cyber-attacks become more sophisticated, and businesses of all sizes are at risk of severe data breaches.
Several new trending ideas for online backups can help to ensure your business has the protection it needs. For example, Backblaze offers a virtual air gap that reduces the chance of ransomware compromising your backups. It provides instant recovery, ensuring your business can continue working during a major disaster.
Another option is IDrive, which backs up your data on a local drive and stores it in the cloud. IDrive can be a backup solution for on-premises systems, offering disk imaging capabilities and a straightforward user interface.
2. Network Monitoring
Network monitoring is keeping track of IT assets and detecting potential issues to minimize downtime and security risks. It also ensures a great user experience, understanding how users interact with digital infrastructure and services. Techniques like synthetic and natural user monitoring can help achieve this goal.
Bandwidth Utilization Monitoring: Monitors bandwidth usage to ensure resources are used efficiently and detect issues such as traffic overloads. Quality of Service (QoS) Monitoring: Identifies and prioritizes network traffic, ensuring high-priority traffic receives the performance it needs. DNS Monitoring: Ensures that domain names are resolved quickly and accurately to support internet-based services.
Unified IT Infrastructure Observability: A unified network monitoring platform allows businesses to monitor complex IT environments, detect trends and problems, and automate remediation processes.
3. Security Audits
The most effective security audits involve all relevant stakeholders and teams. These include IT, IT security and privacy professionals, compliance officers, marketers, and others with unique insight into the business’s operations.
This allows for a more comprehensive and complete picture of your cybersecurity framework. A full security audit will identify threats to the integrity of data and systems and provide a roadmap for remediating these risks.
Internal IT teams or external cybersecurity auditing firms can conduct security audits. External auditors offer an unbiased perspective and may provide services to improve infrastructure and procedures. This includes assessing the strength of firewall configurations, antivirus and malware protection, password policies, redundancy, backup and disaster recovery solutions, compliance with industry regulations, and more.
4. Remote Monitoring
We’re at the three-year mark since the COVID-19 pandemic pushed healthcare organizations to improve remote patient monitoring (RPM) technologies. Researchers are now expanding telehealth to monitor more diseases and help patients manage their symptoms at home.
Increasing market reach, physician and patient adoption, miniaturization of RPM devices, and legislation changes are driving the growth of this segment. In 2022, CMS made it possible for clinicians to rely on remote monitoring technology for cardiac implantable electronic device (CIED) interrogation instead of in-person visits to reduce ER visits and improve outcomes.
IT managed services leverage seamless integrations between their RMM software and professional service automation (PSA) tools, streamlined workflows through on-screen annotations, and automatic ticket creation to increase productivity. In addition, they’re keeping your data safe with zero-trust remote access controls.
5. On-Site Monitoring
With cyber threats rising, data security is no longer a luxury for businesses. MSPs are keeping your business safe by providing advanced cybersecurity solutions.
MSPs use RMM tools to efficiently update operating systems, applications, and antivirus software across multiple client environments without requiring manual on-site visits. These tools also serve as a centralized repository for device details, configurations, and procedures.
In on-site monitoring, monitors visit trial sites to evaluate site operations, including verifying medical records and source documents; examining electronic case report forms (CRFs); and assessing protocol adherence and investigator product accountability. This traditional approach still has its merits and is especially useful when site staff is familiar with the study protocol. However, it is resource-intensive. The COVID-19 PHE allowed states to modify their onsite monitoring strategies by leveraging nationwide waivers to allow offsite monitoring.